Anomalisa - Dialogue 4
Everyone else: [Lawrence Gill]
I understand that you had a guest in your room last night.
Michael Stone:
Is that a crime?
Everyone else: [Lawrence Gill]
No, not at all. Certainly hoteliers are in the business of being discreet about our guests philandering.
Michael Stone:
Philandering?
Everyone else: [Lawrence Gill]
No, it isn't that. M-My choice of words - - It's not about that at all. It's...
Michael Stone:
How do you even know that, anyway?
Everyone else: [Lawrence Gill]
Well, I... Mr. Stone, may I be candid with you?
Michael Stone: [sighs]
I guess. I don't what the hell you're getting at.
Everyone else: [Lawrence Gill]
Well, I -- um -- I love you.
Michael Stone: [aghast]
Right. I'm leaving.
Lisa Hesselman: [Final lines of film; pause]
September 16th, 2005. Dear Michael, I'm sorry to see you go, but I understand. Well, I don't understand, but I accept it. I'm so glad we had this time together. I don't think I ever felt love like this... was... Maybe someday we'll meet again under better circumstances. Love, Lisa (Anomalisa) Hesselman. PS: I looked up "anomalisa" in my Japanese-English dictionary. It turns out it means "goddess of heaven". Not that I think of myself that way, of course. It's just interesting.
Quotes sourced from Wikiquote (© Wikiquote contributors), licensed under CC BY-SA 4.0. Modified for formatting/length.
Questioning Identity and Existence
Michael Stone:
Who are you Donna? Who are you, really?
Everyone else: [Donna]
Oh for fuck's sake!
Everyone else:
Sorry honey. Mommy said a bad word.
Everyone else:
Oh for fuck's sake Michael. I don't know who I am. I mean, who are you? Who is anyone? Who could answer that question?
Quotes sourced from Wikiquote (© Wikiquote contributors), licensed under CC BY-SA 4.0. Modified for formatting/length.
Reflexes and Discomfort in Social Interactions
Everyone else: [Passenger sitting next to Michael]
Sorry, I-I grabbed your hand.
Michael Stone:
It's okay.
Everyone else: [Passenger sitting next to Michael]
It's a reflex. I'm usually sitting next to my wife.
Everyone else:
But I don't like to fly.
Michael Stone:
I said it's okay.
Michael Stone:
You can let go now though.
Quotes sourced from Wikiquote (© Wikiquote contributors), licensed under CC BY-SA 4.0. Modified for formatting/length.
Recognition of Unexplained Extraordinary Qualities
Michael Stone:
I think you're extraordinary.
Lisa Hesselman:
Why?
Michael Stone:
I don't know yet. It's just obvious to me that you are.
Quotes sourced from Wikiquote (© Wikiquote contributors), licensed under CC BY-SA 4.0. Modified for formatting/length.
Self-Reflection on Inner Turmoil
Michael Stone:
I think there's something very very wrong with me...
Quotes sourced from Wikiquote (© Wikiquote contributors), licensed under CC BY-SA 4.0. Modified for formatting/length.
Understanding Individuality in Customer Interactions
Michael Stone: [scoffs.; turns around.; chuckles and turns back around.; sighs.]
Always remember the customer is an individual. Just like you. Each person you speak to has had a day. Some of the days have been good, some bad, but they've all had one. Each person you speak to has had a childhood. Each has a body. Each body has aches. What is it to be human? What is it to ache? What is it to be alive? I don't know. What is it to ache? I don't know. What is it to be alive? I don't know... Uh, yes. "How do I talk to a customer?" How do I talk to a customer? These are the important questions for a customer service representative. What do I say? Do I smile while I'm on the phone? Well, they can tell, if you're smiling, even if they can't see you. Did you know that? Try it as an experiment on the phone with a friend. Try it. Go ahead. Watch. I'm lost. See I was smiling when I said that? I've lost my love. She's an unmoored ship and she's drifting off to sea. I have no one to talk to. I have no one to talk to. I have no one to talk to. I'm sorry. I don't mean to burden you with that, I just don't know what else to do because I have no one to talk to... Be friendly to the customer. Think of the customer as a friend...
Quotes sourced from Wikiquote (© Wikiquote contributors), licensed under CC BY-SA 4.0. Modified for formatting/length.
Reflections on Humanity and Existence
Michael Stone:
What is to be human? What is it to ache? What is it to be.. alive? Each person you speak to has had a day. Some of the days have been good, some bad. Each person you speak to has had a childhood. Each has a body. Each body has aches. Look for what is special about each individual. Focus on that. Remember there is someone out there for everyone. Our time is limited, we forget that. Death comes, that’s it. Soon it’s as if we never existed. So, remember to smile.
Quotes sourced from Wikiquote (© Wikiquote contributors), licensed under CC BY-SA 4.0. Modified for formatting/length.
The Absence of Lessons as a Lesson
Michael Stone:
Sometimes there's no lesson. That's a lesson in itself.
Quotes sourced from Wikiquote (© Wikiquote contributors), licensed under CC BY-SA 4.0. Modified for formatting/length.































