There are some things you just don't mess with, and "The Notebook" is one of them. Netflix recently learned this lesson the hard way after it added the film to its U.K. catalog and then had to respond to backlash from viewers.

The problem arose when people watched the film and saw that it lacked the bittersweet ending seen in the original version. Viewers tweeted complaints, lambasting the streamer for depriving them of their chance to ugly cry over the joint death of elderly Noah (James Garner) and Allie (Gena Rowlands). The tweets got pretty heated, as you'll see below.

Enough people complained that Netflix felt compelled to respond. In a tweet Wednesday, the streamer assured people that no, it did not edit the film. Somehow, the service ended up with an alternate version of the movie, and it intends to "[get] to the bottom of it."

Ironically, the ending of "The Notebook" that U.K. fans saw was closer to the one in the book it's based on; in Nicholas Sparks's novel of the same name, the ending is ambiguous, and you don't see Noah and Allie die in each other's arms. In fact, you learn in Sparks's sequel, "The Wedding," that they didn't. (Sorry, but it's true.) Still, you can't argue with the emotional impact of the movie ending, and clearly, a lot of fans agree.

[via: Netflix/Twitter; h/t: Variety]